FoodFace recognises guests on arrival, surfaces their preferences to your team, and cues a personalised welcome — before they reach the host stand.
In production across hospitality venues · 40% wait-time cut · 85% recognition accuracy
A new hire doesn't know your regulars. A regular who feels unknown books somewhere else. High-turnover venues lose the institutional memory that makes guests return.
Preference cards in a binder. A column in a spreadsheet. They're never current, never with the right person at the right moment. The floor team improvises and guests notice.
The host stand is the first impression. A queue that moves slowly, or a team that doesn't know who's arrived, sets the tone for the whole experience — before a single dish leaves the kitchen.
FoodFace is a camera-based guest recognition system for hospitality venues. A standard IP camera at your entrance identifies returning guests in under a second, pulls their profile — preferences, dietary needs, visit history, VIP status — and alerts your team before the guest reaches the host stand.
The result is a welcome that feels personal even on a packed Saturday night, even with a floor team hired last week. Institutional memory becomes infrastructure, not a personality trait.
A camera at the entrance sees a familiar face. FoodFace processes the frame in under a second.
No app for guests. No QR code. No opt-in friction. Just recognition.
Guest profile surfaces instantly: name, visit history, table preferences, dietary notes, VIP tier.
Confidence score included. Low-confidence matches are flagged, not acted on.
Host device buzzes. Staff greet by name before the guest reaches the stand. The bar already knows their usual.
Works on any iOS or Android device. No dedicated hardware required on the floor.
Standard IP camera at the entrance. No specialist hardware. FoodFace runs on your existing network.
Name, photo, visit count, preferred table, dietary requirements, allergies, spend history, VIP status — in one card.
Host tablet, floor team phones, bar screen. Route the alert to whoever needs it, instantly.
Guests opt in at booking, on first visit, or via a loyalty card. GDPR-compliant. No silent data collection.
Frequency, typical covers, favourite items, last visit. Enough context to make a guest feel genuinely remembered.
Guest roster, recognition logs, opt-out requests, and analytics — hours and wait-time trends against baseline.
Regulars who expect to be known. Tables that turn faster.
VIP arrivals handled right. Returning members greeted before they reach reception.
Premium-tier attendees identified on entry. No lanyard-hunting.
High-value shoppers spotted the moment they walk in. Floor team ready.
FoodFace pilots run for four weeks — single venue, full deployment, real data. At the end you have recognition rates, wait-time comparisons, and a clear picture of what a full rollout looks like.